Description
A second copy, away from your recorder
Your CCTV recorder can hold valuable evidence. Cloud recording helps protect uploaded footage if the recorder is stolen, its hard drive fails or the equipment is damaged.
Where supported, your existing recorder can continue storing footage locally alongside cloud recording. We check your equipment and stream settings before setup.
Your choice of recording
Motion-triggered
Store footage when motion is detected. Plans assume an average of up to six hours of motion footage per camera per day; higher usage may need a revised plan, agreed first.
Continuous 24/7
Record day and night with sufficient upload speed. Full continuous video is available to view online only.
Choose 2, 4 or 8 MP recording and a rolling archive of 30, 60, 90 or 120 days, subject to equipment compatibility.
What’s included?
- Cloud recording for the cameras, quality and retention period in your plan.
- App and browser access to supported live views and cloud playback.
- Optional video analytics for the selected cameras.
Physical adapter prices are shown in the configurator as one-off costs. Setup is quoted separately. Installation visits and ongoing technical support are included only where stated in your quote. This service does not include operators watching your cameras or responding to incidents.
Requirements
A compatible physical Cloud Adapter or Virtual Cloud Adapter is required. It connects your supported cameras or recorder to cloud storage.
Virtual Cloud Adapter requires a separate, dedicated computer running 24 hours a day, 7 days a week. The compatible Windows or Linux computer must remain powered on, with sleep and hibernation disabled, and connected to the camera network and the internet. Cloud recording stops while this computer is switched off, asleep or unable to run the adapter software.
The virtual software is free to download, but a paid cloud subscription is required. The computer and setup are not included. We check computer specifications and capacity before activation.
We check the exact camera or recorder model, firmware, video streams, network and available upload speed.
Supported installations include compatible Hikvision, Axis and Uniview equipment, selected Reolink models and tested ONVIF cameras. Brand alone does not guarantee compatibility.
Reolink battery cameras are excluded by the supplied installation guidance; supported Wi-Fi models require a wired LAN connection. ONVIF models need a compatibility check.
A suitable adapter, powered cameras, network equipment and internet connection are required. Larger and multi-site systems can be assessed individually.
Choose your cloud adapter
Already have a compatible adapter? Select that option above and we will check it before activation.
- Mini 8 — £387 one-off: up to 8 cameras or recorder channels.
- Mini 16 — £431 one-off: up to 16 cameras or recorder channels.
- Enterprise 32 — £2,447 one-off: up to 32 cameras or recorder channels, rack-mount format.
- Enterprise 64 — £2,951 one-off: up to 64 cameras or recorder channels, rack-mount format.
- Virtual Cloud Adapter: software for a separate, dedicated compatible Windows or Linux computer running 24/7. Capacity is subject to computer specifications and compatibility checks.
Choose a physical adapter with enough capacity for your cameras, or select Virtual Cloud Adapter for a dedicated computer. Adapter prices are one-off purchases, separate from the monthly subscription. Setup and any dedicated computer are quoted separately. Availability and compatibility are confirmed before ordering.
Frequently asked questions
Can I keep my existing CCTV recorder?
Often, yes. Compatible installations can retain local recording and add cloud storage. We check the equipment and explain any changes to stream settings before setup.
Can I back up only some cameras?
Yes, subject to compatibility. Your monthly subscription covers only the selected cameras. Analytics can also be selected for individual cameras.
What happens if the internet stops working?
A supported adapter can buffer footage locally and upload it when the connection returns. Capacity depends on the adapter, storage and recording load. If the buffer fills, footage may be lost. Footage waiting to upload is not yet protected off-site.
Will it record during a power cut?
Cameras, network equipment and the adapter need power. Recording and uploading stop if required equipment loses power, unless suitable backup power is installed. Previously uploaded recordings remain available within your retention period.
How long are recordings kept?
Choose a rolling retention period of 30, 60, 90 or 120 days. Older footage is removed as the period expires. Save important recordings using the supported export tools before expiry; increasing retention cannot recover footage already deleted.
Are the adapter and installation included in the monthly price?
No. The calculator shows the monthly recording subscription and selected analytics. A physical adapter is a separate one-off purchase at the price shown above. Setup is quoted separately. Virtual software is free; a dedicated computer is not included. If you already have a compatible adapter, select that option above.
Does cloud backup copy old recordings from my recorder?
Cloud recording starts when the system is activated. Do not assume that historical recordings will be uploaded; existing footage may need exporting separately.
Is this professional CCTV monitoring?
No. This is recording and cloud storage. For operator review and incident response, see our CCTV Monitoring service.
How do I start?
Select your plan and adapter above, then send your configuration through WhatsApp. We confirm compatibility, any one-off costs and subscription terms before activation. Payments are monthly.
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