Please confirm that your location falls within our Coverage Area before placing your order.
- 9 AM to 6 PM (Mon - Sat)
- 9 AM to 6 PM (Mon - Sat)
Texecom Alarm Maintenance Service
Original price was: £120.00.£100.00Current price is: £100.00.
Texecom Alarm Maintenance Service
£100.00Advance-payment price — for the first hour
Standard price if not paid in advance£120.00
Each additional hour£75
- Alarm system inspection and maintenance checks
- Service for Texecom alarm systems
- Extra work and costs agreed in advance
- Replacement parts charged separately
- Appointment arranged after we receive your order
Please confirm that your location falls within our Coverage Area before placing your order.
Supported models
Models we service
- Texecom Premier 24 | Texecom Premier 48 | Texecom Premier 88 | Texecom Premier 168 | Texecom Premier 640 | Texecom Premier 412 | Texecom Premier 816 | Texecom Premier 832 | Premier Elite 24 | Texecom Premier 48 | Texecom Premier 88 | Texecom Premier 168 | Texecom Premier 641 | Texecom Premier Elite 24-W | Texecom Premier 48-W | Texecom Premier Elite 64-W | Texecom Premier Elite 64-W LIVE | Texecom Veritas Excel | Texecom Veritas 8 | Texecom Veritas 8 Compact | Texecom Veritas R8 | Texecom Veritas R8 Plus
What’s included?
Our comprehensive Texecom alarm Service ensures your alarm system operates reliably and protects your property as intended. This service includes:
Power and Battery Checks
- Inspect the mains power supply and verify proper charging rates.
- Test the battery power supply to confirm reliability and performance.
- Replace any necessary batteries (additional charge applies).
System and Device Testing
- Conduct a thorough walk test of all connected detectors, including: Door contacts, PIRs, shock sensors, smoke detectors, and panic buttons.
- Test all audible warning devices to ensure they function as expected.
- Check and test all available remote fobs for proper operation.
Control Unit Inspection
- Examine the control panel for any issues and reset trouble conditions.
Additional Services
- Provide personalised user training to ensure you understand how to operate your system efficiently.
- Supply a detailed Engineer Activity Report, documenting all checks and actions taken during the service.
- Offer expert recommendations to improve the performance and security of your Texecom system.
Systems and common faults
Maintenance covers the event log, power supply, battery, zones, tampers, sounders, communicator and a practical set/unset test.
We work with Premier Elite, Premier Compact, Veritas and older Premier control panels. Typical call-outs include:
- Intermittent zone or tamper events
- Standby battery and bell-box warnings
- SmartCom, app or signalling interruptions
Parts, apps and future support
Premier Elite ranges remain well supported, while parts for older Veritas and Premier generations must be matched carefully to the panel and firmware.
For compatible Premier Elite systems we can include Texecom Connect and SmartCom communication checks.
Repair or modernise?
Regular maintenance is appropriate for a reliable, compatible system. Modernisation becomes sensible when legacy expanders or keypads are no longer replaceable or remote management is a priority.
Texecom Maintenance FAQs
Which Texecom panels do you work with?
We support Premier Elite, Premier Compact, Veritas and older Premier control panels. Send a photo of the keypad or panel label if you are unsure which model is installed.
What do common Texecom fault messages mean?
Messages can point to intermittent zone or tamper events, standby battery and bell-box warnings, SmartCom, app or signalling interruptions. The displayed warning is a starting point; the affected circuit, device and event history still need testing.
What is checked during Texecom maintenance?
Maintenance covers the event log, power supply, battery, zones, tampers, sounders, communicator and a practical set/unset test. Regular maintenance is appropriate for a reliable, compatible system. Modernisation becomes sensible when legacy expanders or keypads are no longer replaceable or remote management is a priority.
Why is regular alarm maintenance important?
Regular maintenance ensures your alarm system functions correctly, minimizing the risk of false alarms and ensuring maximum security. It also helps identify and resolve potential issues before they become serious.
What is included in an alarm service?
Checking power supplies and battery performance.
Testing all sensors, detectors, and remote fobs.
Inspecting the control panel and resetting any issues.
Providing a detailed Engineer Activity Report.
How often should I get my alarm system serviced?
It is recommended to have your alarm system serviced at least once a year to ensure optimal performance and reliability.
What happens if I don’t service my alarm system?
Without regular maintenance, your alarm system might become prone to faults, false alarms, or fail to function during an actual emergency, putting your security at risk.
Can I service my alarm system myself?
While basic checks like battery replacement can be done by users, professional servicing ensures that all components, including control units and sensors, are thoroughly checked and tested.
Does the alarm service include replacement parts?
Maintenance services include testing and inspecting components. Replacement parts or additional repairs may incur extra charges and are not included by default.
Do you offer a discount for paying in advance?
Yes! If you pay in advance, the first hour of service is only £100 instead of the standard rate of £120. Each additional hour is £75.
When will my appointment be confirmed?
Your appointment date and time will be agreed with you after we receive your order. Placing an order or making a payment does not reserve a specific slot. For cash orders, payment is due at the visit.
What if we cannot agree a suitable appointment?
If we cannot agree a suitable appointment before the visit, we will refund any booking payment in full.